Prospance Inc | Privacy Policy
- Introduction
Prospance Inc. (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and share your personal information and the choices available to you. This Policy applies to our websites, software, applications, and services (collectively, the “Services”).
This policy applies only to our operations in the United States and India.
- Information We Collect
We collect the following types of personal information:
- Customer Data (Processed on behalf of customers)
- Provided by our customers or their end users via our applications.
- May include names, job titles, email addresses, phone numbers, and billing details.
- Other Data (Collected directly by us)
- Account Data: Provided during sign-up or business interactions (name, email, phone, address).
- Usage Data: Device type, operating system, IP address, log files, browser activity.
- Contact Forms & Support: Information you submit when contacting us.
We may also collect information from:
- Public sources like professional networking sites.
- Business directories or referrals.
- Background verification providers (where applicable).
- How We Use Your Data
We use your data for:
- Providing and maintaining our Services.
- Creating and managing user accounts.
- Customer support and troubleshooting.
- Communicating with you about services, support, and updates.
- Compliance with legal obligations.
We do not sell your personal data.
- SMS Communications
SMS Terms & Conditions:
By subscribing to “Company Name” SMS services, you agree to receive text messages from us. “Company Name” will send SMS messages to update customers on project statuses and enhance the overall customer experience. For assistance, please contact us at (925) 415-2394. To opt out, reply “STOP” at any time. Message frequency may vary, and standard message and data rates may apply.
Frequency of Messages:
Message frequency may vary based on orders and account activity Messages will include transactional updates and occasional promotional content.
Opt-Out and Support Options:
To stop receiving text messages, text “STOP” at any time. Once your opt-out request is processed, you will no longer receive messages from us. A confirmation message will be sent upon unsubscribing. To re-subscribe, text “START.”
For assistance, text “HELP” or contact us at “Contact Details.”
Wireless Carrier Rates and Services:
Standard message and data rates may apply. Wireless carriers are not responsible for delayed or undelivered messages.
Confidentiality:
We will keep your mobile number confidential and will not share it with third parties for marketing purposes. However, for operational purposes, your name and number may be shared with service providers who facilitate SMS communications. These providers will use your information solely for delivering these services.
No mobile information will be shared with third parties for marketing/promotional purposes. The privacy policy excludes text messaging originator opt-in data and consent, which will not be shared with third parties. Users can opt out by replying “STOP” or request more information by replying “HELP.” Message frequency may vary, and standard rates may apply.
- Cookies and Tracking
We use cookies to improve user experience and analyze site performance. You can manage cookies through your browser settings.
- Data Retention
We retain your personal data only as long as necessary:
- Customer Data is retained as instructed by our customers.
- Other Data is kept for as long as required to fulfill the purposes listed above, or as required by law.
You may request deletion of your data by contacting us (see Section 10).
- Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
- Your Rights
You have the right to:
- Access or correct your personal information.
- Request deletion of your data.
- Object to or limit our processing of your information.
- Withdraw consent at any time (this does not affect past lawful processing).
To exercise any of these rights, contact us at info@prospanceinc.com.
- Data Sharing
We share your data only:
- With service providers helping us deliver the Services.
- As required by law or legal processes.
- With your consent, or as necessary to fulfill contractual obligations.
We ensure our service providers are bound by confidentiality and data protection agreements.
- Contact Us
For any questions or concerns regarding your privacy, or to exercise your rights, contact us at:
Prospance Inc
39899 Balentine Dr, Ste 100
Newark, CA-94560, USA
Email: info@prospanceinc.com
- Updates to This Policy
We may update this Privacy Policy occasionally. We will post any changes on this page with an updated revision date. Your continued use of our Services after any changes means you accept the updated policy.